Our payment gateway is operated by Stripe and uses an online secure credit card transaction system. If you possess a valid Visa or MasterCard credit card, or a Maestro or Visa debit card, then you can enter your details in a totally secure environment that encrypts all your credit card details and provides a safe reliable way for you to pay.
When paying by card through Stripe, the payment transaction is made by yourself as you place your order and your payment details are held by the third party involved, not by us. This means that we have no facility to charge additional payments to your card, although we can authorise full and partial refunds when necessary.
We require CVV2/CVC2 verification for all transactions. You will need your Verified by Visa or MasterCard SecureCode password to proceed through checkout.
Currency, VAT and custom duties
You will be charged in UK Pounds Sterling (£) and prices are shown including UK VAT (Value-Added Tax). If the goods are being delivered inside the European Economic Community or European Economic Area then VAT at the existing full rate (currently 20%) will be including in the total at the checkout, if applicable for the product(s) you are buying. Goods sent outside the EEC/EEA will not have VAT included. All foreign duties and sales taxes charged by countries upon importation are the sole responsibility of you, the customer. The rate of VAT is subject to change.
Only orders that contain correct information can and will be processed. Please note that if you are paying by credit/debit card it is essential that you use the billing address for your credit/debit card account as your main account address.